Return and Refund Policy

Thank you for purchasing at PurgeSuddenly! We are committed to ensuring your satisfaction with every purchase. This Return and Refund Policy outlines the terms and conditions under which returns and refunds are accepted on our website, www.purgesuddenly.com. Please read this policy carefully before making a purchase.

1. Returns

1.1. If you are unsatisfied with your purchase, we're here to help. You have 14 days from the date of receipt to return the item(s) you purchased.

1.2. To initiate a return, please contact our Customer Service team at support@purgesuddenly.com. Provide your order number, the item(s) you wish to return, and a brief reason for the return.

1.3. After receiving confirmation from our Customer Service team, you will be provided with instructions on how to return the item(s). Please follow these instructions carefully to ensure a smooth return process.

1.4. You are responsible for the shipping costs associated with returning the item(s). We recommend using a trackable shipping service to ensure that the items are successfully returned to us.

Return Address:
P.0. Box 648
Jensen Beach, FL 3495

2. Refunds

2.1. Once we receive your returned item(s) and inspect them, we will notify you of the approval or rejection of your refund.

2.2. If your return is approved, a refund will be processed to the original payment method used for the purchase within 30 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

3. Exchanges

Unfortunately, we do not offer direct exchanges if the product is open or unsealed.

4. Damaged or Defective Items

4.1. If you receive a damaged or defective item, please contact our Customer Service team within 3 days of receiving the item. Provide photos and a description of the damage or defect.

4.2. We will review the information provided and determine if the item is eligible for a refund or replacement.

    5. Contact Us

    If you have any questions about our Return and Refund Policy, please contact our Customer Service team at support@purgesuddenly.com.

    7. Changes to This Policy

    We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be effective upon posting the updated policy on our website.

    By making a purchase on www.purgesuddenly.com, you agree to the terms and conditions outlined in this Return and Refund Policy.

    Thank you!